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Field Service Management (FSM) Market Trend 2020 – Covid-19 Impact Industry Insights by Share, Emerging Trends, Regional Analysis, Segments, Prime Players, Drivers, Growth Factor and Foreseen till 2024


Global “Field Service Management (FSM) Market” Report 2020 trend offers Complete examination of industry status and standpoint of significant areas dependent on of central participants, nations, item types, and end enterprises. This report focuses on the Field Service Management (FSM) in Global market, especially in United States, Europe, China, Japan, South Korea, North America, India. Field Service Management (FSM) Market report categorizes the market based on manufacturers, regions, type and application. Field Service Management (FSM) Report 2020 (value and volume) by company, regions, product types, end industries, history data and estimate data.

Also, Report contains a comprehensive analysis of the important segments like market opportunities, import/export details, market dynamics, key manufacturers, growth rate, and key regions. Field Service Management (FSM) Market report categorizes the market based on manufacturers, regions, type, and application. Field Service Management (FSM) Market reports offer a detailed assessment of the Field Service Management (FSM) including enabling technologies, current market situation, market assumptions, restraining factors.

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List of Top Key-players in 2020 of Field Service Management (FSM) Market:-

  • Astea International Inc
  • Oracle Corporation
  • ServiceMax
  • Inc
  • SAP SE
  • Industrial and Financial Systems
  • AB
  • Microsoft Corporation
  • Praxedo
  • ClickSoftware Inc
  • Retriever Communications
  • ServicePower
  • Inc
  • Infor
  • Inc
  • Inc
  • Jobber
  • Accruent
  • LLC
  • FieldAware
  • and MSI Data Corp

The Global Field Service Management (FSM) market swot is provided for the international markets including progress trends, competitive landscape breakdown, and key in regions development status. Development policies and plans are discussed as well as manufacturing processes and cost structures are also analyzed.


The global Field Service Management (FSM) was valued at USD 2.39 billion in 2017 and is expected to reach a value of USD 5.39 by 2023 registering a CAGR of 14.4% during the forecast period (2018 – 2023).

Growth in SaaS-based FSM solutions is one of the primary drivers of the field service management market. Increase in the adoption of wearable devices and mobile apps among field workers is expected to fuel the demand for FSM market. The growth of technologies, including big data, cloud, and advanced analytics support the integration of mobility and cloud with FSM software. The rising need to differentiate services, increase customer satisfaction, lower the labor costs, and improve overall efficiency and productivity transcends business size, particularly in highly competitive markets. This makes it essential for field organizations to implement FSM solutions leading to the growth of the market. The rise in demand for field operations across different end-user industries is expected to further fuel the market over the forecast period. Lack of skilled workforce in feeding real-time data into field service management software is hampering the market growth.

Growth in Demand for SaaS-based FSM Solutions

Software-as-a-Service has lowered the cost of risk and entry into the business, which significantly expands the adoption into earlier underserved areas. Further, companies from end-user industries, such as IT, BFSI, telecom, etc., are adopting the SaaS to obtain the new features in current solutions and avoid the pain and excuse of frequent upgrades. With the increase in cloud computing in field service management, numerous enterprises are choosing to implement their software solutions off-site. These enterprises are shifting to cloud-based FSM solutions as it eases the burden on IT department and also allows the external service providers to offer support and maintenance to their users. SaaS-based solutions provide scalability and bring robust functionality to many SMB(Small- & Medium-sized business) at a lowest total cost of ownership. The rapid adoption of these solutions by SMB is expected to further boost the market growth over the forecast period.

North America is Expected to Hold the Largest Field Service Management Market Share

North America region is anticipated to contribute a significant share to the field service management market, where the United States is leading the market. The region is the earliest adopters of mobile and cloud technologies, which had been enormously responsive towards the implementation of field service management solutions. This region has a significant dominance with well-established and sustainable economies. Besides, the presence of major industry players, along with adoption of FSM solutions across many end users is projected to drive the market in the region. The presence of adequate IT infrastructure stimulates the market growth.

Asia-Pacific region is anticipated to witness stronger growth over the forecast period due to rise in demand for enhanced productivity and optimized workflow and increase in the number of end-user industries.

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The global Field Service Management (FSM) market covers the vision of participant analysis by product types, market share, applications, sales, and revenue.

Highlighted points of Field Service Management (FSM) Market Size:

  • Covers the varying market dynamics of the industry.
  • In-depth analysis of market risks, opportunities, limitations, and growth of the market.
  • Includes market driving and restraining factors.
  • Participants profiles along with product description, overview, and business data.
  • Include details of five years of forecast analysis by types, regions, and applications.

Key Developments in the Field Service Management (FSM) Market: in the Field Service Management Market

  • June 2018: SAP SE is extending its field service management with AI-based crowd service. With this unique and innovative crowd service approach, SAP is expected to revolutionize field service and lead the “Uberization” of field service. Companies can multiply their available field service resource and offer better and much faster customer service on demand.
  • April 2018: Astea International Inc, a leading provider of field service management and mobility solutions, announced that the company will be showcasing its upcoming Alliance Field Service Management and Mobility platform at Field Service Forum in Amsterdam. This is expected to be the most transformative software version release to date for Astea’s flagship product.
    Field Service Management Market

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    This Field Service Management (FSM) Market Research/analysis Report Contains Answers to your following Questions

    • Which Manufacturing Technology is Used for Field Service Management (FSM)? What Developments Are Going On in That Technology? Which Trends Are Causing These Developments?
    • Who Are the Global Key Players in This Field Service Management (FSM) Market? What’s Their Company Profile, Their Product Information, Contact Information?
    • What Was Global Market Status of Field Service Management (FSM) Market? What Was Capacity, Production Value, Cost and PROFIT of Field Service Management (FSM) Market?
    • What Is Current Market Status of Field Service Management (FSM) Industry? What’s Market Competition in This Industry, Both Company, and Country Wise? What’s Market Analysis of Field Service Management (FSM) Market by Taking Applications and Types in Consideration?
    • What Are Projections of Global Field Service Management (FSM) Industry Considering Capacity, Production and Production Value? What Will Be the Estimation of Cost and Profit? What Will Be Market Share, Supply and Consumption? What About Import and Export?
    • What Is Field Service Management (FSM) Market Chain Analysis by Upstream Raw Materials and Downstream Industry?
    • What Is Economic Impact On Field Service Management (FSM) Industry? What are Global Macroeconomic Environment Analysis Results? What Are Global Macroeconomic Environment Development Trends?
    • What Are Market Dynamics of Field Service Management (FSM) Market? What Are Challenges and Opportunities?
    • What Should Be Entry Strategies, Countermeasures to Economic Impact, Marketing Channels for Field Service Management (FSM) Industry?

    Reasons to Purchase Field Service Management Market Report

  • Current and future field service management market outlook in the developed and emerging markets
  • Analyzing various perspectives of the market with the help of Porter’s five forces analysis
  • The segment that is expected to dominate the market
  • Regions that are expected to witness the fastest growth during the forecast period
  • Identify the latest developments, market shares, and strategies employed by the major market players
  • 3-month analyst support, along with the Market Estimate sheet (in Excel)

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    Finally, the report Global Field Service Management (FSM) Market 2020 describes the Field Service Management (FSM) industry expansion game plan, the Field Service Management (FSM) industry knowledge supply, appendix, analysis findings, and the conclusion.

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